Category: Blog

2019 Retail Forecast: Expansion of brick-and-mortar and flexible checkout options

The year 2018 was a record-breaking year for retailers around the world. E-commerce retailers like continued to be a disruptor in physical retail while many other retailers, such as Toys”R”Us, closed their doors after providing unique products to customers for decades. In 2018, retailers all over the country took a step further in integrating their digital […]

Chico’s FAS To Close 250 Stores During a 3-Year Period. Review Operations

Chico’s FAS, a Fort Myers-based women’s retail company, has announced plans to close at least 250 stores as well as to expand its operations review. The company stated that the strategic initiatives were designed to build on its omnichannel platform and provide it with the agility, customer service, and speed required for long-term success within a […]

Target’s Resurrection is Driven by Omnichannel Gains and Private-Label Brands

Target Corp. Chairman and Chief Executive Officer Brian Cornell gave a keynote presentation at the National Retail Federation Big Show in New York City. He explained how Target Corp. has reinvested in its business from technology to people and the results it is now seeing. Target’s holiday season was a success with same-store sales increasing […]

Four Key Elements that Drive Superior Customer Experience in-Store

A new retail world brings new responsibilities. The customer experience is the most promising opportunity for 2020, according to Adobe’s Digital Trends Report. According to the Temkin Group, companies that earn $1 billion per year can expect to increase their revenue by investing in customer experience. This is a three-year investment. Customer experience is, as it should be, the […]

A.C. Moore to Close, Up to 40 Stores Sold to Michaels

A.C., a New Jersey-based arts and craft retail chain, has closed its 145 stores. Yesterday, Nicole Crafts, the parent company of Moore Crafts, announced that Moore’s 145 stores will be closing. Michaels will take over 40 of these locations. The company said that plans for closing will be revealed in the coming weeks. Online orders will no longer […]

Pier 1 to Close Half of its Stores, Bankruptcy Rumors Persist

Pier 1 Imports announced yesterday that it will close up 450 locations. This is almost half of its 942 stores. It made this announcement after it unexpectedly reported quarterly earnings amid bankruptcy rumors. Pier 1 has been losing more than its sales have been declining. This latest quarter was no different. The third quarter loss was larger than a […]

For more bonuses to employees, Target to spend $200M

Target announced Monday that it will spend $200,000,000 on another round of employee bonuses , and increase its coronavirus-related benefits following its holiday season. Target is one of the biggest beneficiaries of pandemic trends as shoppers consolidate their trips, buy larger baskets, and use curbside pickup. This pattern was repeated over the holidays increasing the company’s comparable sales 17.2 […]

Axonify Pandemic Survey – Retail’s Frontline Heroes are Left Behind

Frontline workers have been called heroes since the COVID-19 pandemic. The backbone of communities was the grocery and retail store associates, who ensured that businesses were able to withstand the crisis. Businesses are failing frontline workers despite their appreciation. Retail workers feel unsafe, unprepared, or undersupported by their frontline colleagues. These are the results of Axonify’s Global Status […]

Adobe Forecasts Continued Supply Chain Issues and Record Online Sales

Adobe Analytics has released its most recent holiday shopping forecast. The analytics firm predicts record online sales, even though supply chain challenges continue to be a challenge for retailers. In a Wednesday press release, Patrick Brown, vice-president of growth marketing and insight at Adobe said that “We’re entering another holiday season where the influenza pandemic will […]