Tag: lessons

Three Key Lessons for User Behavior Change and Evolution of Modern Buy Path:

Three Key Lessons for User Behavior Change and Evolution of Modern Buy Path: Today’s consumer behavior changes and connected experiences across multiple channels and devices are determining how products and services evolve. The key difference between products and services is how they deliver the experience, rather than price. It is therefore essential for brands to adopt customer-centric […]

Learn from Hong Kong’s business leaders: Insights and lessons

Hong Kong has been experiencing protests and a pandemic for more than a decade. Leonie Valentine is the managing director of sales operations at Google Hong Kong. She shares her observations about local businesses’ resilience as they work towards recovery. She shares notable examples of businesses that are ahead of the curve and ready to respond to […]

Lessons Learned: Wholesale Butcher Becomes Prime Retail

Australian Paul Tory studied accounting after leaving high school. But after”two quite dull years,” he realized the profession was not for him and decided to try out a trade. He undertook a engine mechanics apprenticeship for five years before his father encouraged him in 1998 to combine the household Sydney beachside-based wholesale meat company, Total […]

Lessons Learned: T-shirt Retailer Launches in Dorm Room

You would think running a fledgling beer t-shirt company as a finance and marketing student would get you extra points with your New York University lecturers. But rather, in 2004, it got Roy Laniado thrown from his dorm room. Like most universities, NYU prohibits conducting a business for profit from student dorms. Laniado, who was […]

Lessons Learned: Forced Time Away Sews a Passion

With multiple sclerosis-like symptoms became a boon for Shelley Mitchell. Born in Taiwan, she relocated to Melbourne, Australia with her meteorologist dad and music-teacher mum when she was 13. Her grandmother had taught her to sew; Mitchell made her own clothes, such as gowns for college formals as a teenager. After she attained her fashion […]

Lessons Learned: Serial Entrepreneur Heels a Pain

Like most serial entrepreneurs who build something from nothing, Jason Schultz was blessed with insight and great timing. Born and raised in California, Schultz started experimenting with Tandy and Commodore 64 computers and bulletin board systems as a kid. After the Internet blossomed in the early 1990s, he taught himself how to program and create […]

Lessons Learned: Buddhist Search Inspires Lotus Sculpture

From the novel Siddhartha, writer Hermann Hesse describes the spiritual journey of a man who matches Gautama Buddha in ancient India. Six years later reading Siddhartha in seventh grade, Greenwich, Conn.-born Kyle Tortora went on a similar search for significance, entirely supported by his devout Catholic parents. He visited Chiang Mai, Thailand in 1995 to […]