So you will need to obtain a point-of-sales (POS) system for your socket. What sorts of point-of-sales systems are popular in Singapore? What can they do, and what do you need to know about them?
Singapore has a fairly wide choice of POS systems — a simple Google search will tell you . It’s easy to become overwhelmed with all the variety available, so this manual was put together to help make your search a bit easier.
First off, POS systems can be divided into two kinds: Legacy POS and Tablet (or Cloud-based) POS.
Conventional / Legacy POS systems
Legacy POS: Also called”onsite” or”conventional” POS systems, they save data locally and operate on a closed internal system — in other words, the POS system is basically a PC in your restaurant and you can only get your data there. They are typically older and lighter — typically running on Linux or Windows software.
Cloud-based/ Tablet POS
Cloud-Based POS: Also known as Software-as-a-Service (SaaS), cloud-based POS systems are Web-hosted and have their advice accessible online. That means that you can get into your restaurant’s information anytime, anywhere, on a browser. They’re newer-generation and more lightweight (run on tablet computers ), catering to the modern day demand for accessibility.
Which is better?
The answer really depends on what you need from your POS system. 1 size does not fit all and a few new design to expand quickly to many outlets where a different one happy with single shop. We give you a few pointers below that may help you choose what is right for you.
iPad ordering ≠ Cloud-based POS
Some traditional POS systems do have iPad ordering capabilities, meaning that while your waiters can take orders on iPads, you still need a POS terminal, which is where all of your data is saved.
With these legacy POS systems, you’ll have to get an additional iPad permit (a couple hundred dollars) for each device in addition to the simple POS terminal.
As you can see, some brands of POS function both retail and F&B customers — in some instances the software differs and specialised for each sort of business (such as Raptor) but in other cases, the identical software functions both, with some attributes going unused. Most POS accept various modes of payment (for instance, NETs, Mastercard and Visa) and all you need is a credit card terminal, which you can get easily enough from the banks.
Systems that serve both retail and restaurants may not have all the features you might want to conduct your restaurant optimally.
By way of example, some POS systems don’t have table designs, meaning they cannot exhibit where all the tables at your restaurant are found and their present status. Some F&B owners and managers find this feature very important. Likewise, a POS system that may be used for retail may not have other restaurant-specific attributes like queue management or photograph screens for menu items, making it easier for waitstaff to recognise dishes — particularly helpful for big menus.
It’s important to remember that as the design, wants and concept of each F&B socket differs, there’s not any fixed price for any POS system out there — they are customised for your restaurant.
Legacy POS systems will likely have a higher upfront costs since they’re one-time payments. In terms of Cloud POS, there are normally monthly payments on account of this online data storage. The amount of devices you will need will determine the price that you wind up paying.
“Lifetime price” or”one-time payment” does not automatically imply that you only pay once.
For many conventional POS quotes, the one-time payment comprises a 1-year guarantee for your POS terminal. Following the first year, you’ll be required to cover a maintenance package or extended guarantee to make certain you’re covered should your POS terminal break down.
If the point-of-sales system operates on Apple iPad or Android apparatus, the guarantee comes under the individual POS hardware supplier (e.g. Apple) and you pay the exact care fees any other customer pays.
Check with your POS vendor if you can just buy hardware from them. It’s important that you’ve got alternative option and not retrict to buy from the vendor only. Afterall, one of the reason that you decide on a contemporary cloud based POS is to get hardware agnostic and can buy it anywhere.
iPad pos hardware
Scalability doesn’t mean open another new outlets, but it’s all about flexibility the platform design to accommodate to your shop. By way of instance, you may ask whether the POS software includes a CRM built in, and is the CRM data observable across all sockets . You’ll be surprise that some branded POS might not have this purpose. Along with the handicap may cost you more that what you try to save.
Another example will be open API, or in brief, if the POS vendor allow other third party cloud application to connect to their platform to retrieve information. Who knows you chose to move to a different platform later and realise that you don’t have any way to extract information out from the supplier.
Support is another extra cost that’s seldom factored in when thinking about the price of a POS system — and that is an essential mistake. Most POS quotations will have a training for staff and management about how best to use the system, but additional trainings will be chargeable. Few companies offer onsite support, and the ones that do charge exorbitant amounts from the hour. Find a point of sales provider with a service and service package that you are familiar with before committing to the long haul, you will thank yourself later.