Tag: Ecommerce Returns and Exchanges

4 Tips for Better Ecommerce Returns and Exchanges

More than 60 percent of online shoppers returned or exchanged at least one thing in 2013, up from about 51 percent in 2012. Significantly, about 95 percent of consumers will return to an internet merchant and make additional purchases following a positive return or exchange experience, making handling the process important for ecommerce success. Exchanges […]